條款與細則
INFINITUS (HONG KONG) COMPANY LIMITED
Terms of Sales (For Infinitus Retail Customers)
The Terms of Sales (the “Terms”) herein,along with the Infinitus Member Registration shall constitute the entire agreement between the Company (see the below definition) and you (see the below definition) regarding the sale and purchase of the Products (see the below definition) on the Company’s E-Commerce Platform (see the below definition).Please read the Terms carefully for the reason that your rights and obligations as well as the restrictions and clauses on limited liability applicable to your purchase of the Products on the E-Commerce Platform are specified hereunder.
The Terms apply to your purchase of any Products from the Company on the E-Commerce Platform and you hereby acknowledge and agree that the Products purchased from the E-Commerce Platform shall be for personal use only. The Company strictly prohibits resale of any Product purchased through the E-Commerce Platform. At the time you place an order to purchase a Product on the E-Commerce Platform, you are deemed to acknowledge and agree that you have read through and fully understand the Terms and that you agree and accept to be bound thereby.
The Company shall have the right to amend any part of the Terms at any time and to announce such amendments. The amended terms of sales shall replace the preceding one immediately after the announcement thereof is made. Therefore, the Terms may be amended or updated from time to time. The Company hereby advises you to read the then-current terms of sales from time to time and to carefully review the then-current terms of sales that are applicable to each of your purchase on the E-Commerce Platform. Your continuous use of the E-Commerce Platform under this Agreement(see the below definition) after the announcement of the amendments there to means that you have read through, fully understand and accept such amendments and that you will use the E-Commerce Platform under this Agreement in line with the amendments thereto. In the event of any dispute, the decision of the Company shall be final.
1. Definitions
“this Agreement” means the agreement regarding the purchase of a Product by a User from the Company on the E-Commerce Platform pursuant to these Terms (or to the then-current terms of sales, as the case may be). In the event that the User and the Company enter into another agreement on any specific product and/or service, the terms of such agreement shall be applicable to such specific product and/or service only. To the extent of any inconsistency between such agreement and this Agreement, the terms of such agreement shall prevail.
“Company” means Infinitus Hong Kong Limited.
“E-Commerce Platform” means the Company’s online social platform for E-Commerce (a.k.a. “InfiniShop”).
“Online Payment System” means Stripe or PayPal or any other online payment system as designated by the Company from time to time.
“Product(s)” means any product(s) and/or service(s) and/or side-product(s) and/or side-service(s) with the Company’s trademark or other trademark that is available for sale as displayed on the E-Commerce Platform such that the above-mentioned product(s) and/or service(s)listed in the order shall be deemed as a trad able good or service under the Terms or this Agreement.
“User” or “You” means an individual who uses the E-Commerce Platform to shop and/or to purchase the Product(s).
2. The Company and the User shall abide by this Agreement on the sale and purchase of any Product son the E-Commerce Platform.
3. Purchase of Product(s)
3.1 Unless otherwise specified by any binding legal provisions, the Products, prices and other information displayed on the E-Commerce Platform shall be merely deemed as an invitation to treat.
3.2 All purchases made on the E-Commerce Platform shall become effective only after the Company accepts and processes the corresponding purchase order placed by the User, processes payment for the same, and ships the Product. The Company shall have sole discretion to accept or reject any purchase order.
3.3 To avoid any doubt, the contractual relationship between the User and the Company shall be deemed to be actually established at the point the whole or part of the Products actually departs from the warehouse for the delivery to the address as specified by the User in the order after the Company has received the full payment and arranged the departure thereof in accordance with such order.
3.4 The Company only accepts purchase orders placed by the User who has attained their legal age in accordance with the applicable laws and regulations.
4. Product Price and Payment Methods
4.1 Product price and delivery cost (if any)shall be the price and cost as specified on the E-Commerce Platform at the time that Company receives the User’s order.
4.2 The User shall make payment in the course of submitting an order. In the course of making payment via the Online Payment System, the Company will save the payment page in the secure server, in which the Online Payment System operates. The Company will not directly process the User’s credit card and/or payment account details. The Online Payment System will operate the necessary payment verification process. Upon receipt of the User’s order, the Company will verify the User’s contact details and the availability of the Product(s).
4.3 Except for an obvious mistake, the Product price payable by the User shall be the corresponding price displayed on the E-Commerce Platform at the time the Company receives the order from the User.
4.4 If the Company discovers that the Product price in a purchase is incorrect, the Company shall notify the affected User as soon as it is practicable so as to allow such User to place a new order at the correct price or cancel the original order. In the event that the Company is unable to reach the affected User within fourteen (14) days, the order in question shall be deemed to be cancelled and, if the affected User has made the payment in the above event, the Company shall refund the payment to such User after deduction of the administrative fee.
4.5 If the pricing of a Product is affected by any mistake so that the correct Product price is not properly displayed, the Company shall have the right not to sell the Product in question to the User at the incorrect price notwithstanding that the User in question has already submitted the order.
4.6 The Company only accepts credit card(Visa/Master Card/etc.) payment. The Company is able to deduct payment from the User’s payment account only after the payment in question is approved by the competent institution. In the event that the payment is not approved, the User may make another payment or use another payment method.
4.7 Unless otherwise specified, delivery co stand taxes (if any) are not included in the Product price.
4.8 Product sold on the E-Commerce Platform may be priced at any currency as the Company deems appropriate.
4.9 In a transaction that payment is made by credit card, the User shall be solely responsible for the price difference caused by fluctuations of exchange rate and/or any other fees charged by the credit card issuing bank.
5. Delivery
5.1 The Company shall make the best endeavour to deliver the Product(s) purchased by the User to the delivery address as specified in the User’s order. The Company will charge delivery cost (inclusive of administrative fee, if any) to the User for each Product(s) order. The Company reserves the right to amend any service terms (including but not limited to designated areas and cost of delivery) at any time.
5.2 Under all circumstances (including but not limited to change of delivery methods), the delivery cost is not transferable, refundable or redeemable for cash, or any Product, after the User confirms the order.
5.3 Only one single delivery address is accepted in each order form.
5.4 To protect the User’s rights and maintain a complete delivery record, when the Product(s) is/are delivered, the courier will request the addressee or the addressee’s representative (if the addressee is a company) to present his or her government-issued identification (e.g.,driver’s license or identity card) or other personal or company’s identification documents acceptable by the Company (for the purposes of verifying the addressee’s name and identity), complete authorization letter and other related documents (the “Request”). If the Request is not accepted, the Company reserves the right not to provide delivery service or not to deliver such Product(s).
5.5 The Company shall arrange the delivery under normal circumstances within fourteen (14) working days (subject to Public Holidays or any other unforeseeable circumstances) upon completion of the order processing and payment. Notwithstanding the foregoing, the delivery date as specified by the Company shall be deemed as expected delivery date which is not final so that provision of delivery date shall not constitute part of this Agreement. Under all circumstances (including but not limited to the delay to delivery caused by the third party logistics company), the Company shall not be liable for any direct or indirect loss, increase in cost, loss of income or damage to goodwill, or any other special, occasional, direct or indirect, or consequential loss, caused by the delay to or failure of delivery.
5.6 The User shall be solely responsible for any import and/or customs clearance procedures for the Product and be solely liable for all the taxes and/or fees (if any) incurred as a result of purchasing the Product(s).
5.7 All the fees and costs incurred for returning the Product(s) to the Company by the logistics company due to unsuccessful delivery shall be payable by the User.
6. By the time of shipping, the Company shall take reasonable measures to ensure that the Product(s)is/are in good and tradable condition. Upon delivery, the User shall inspect the Product(s) immediately to confirm that the Product(s) is/are complete and without any damage. Should the Product(s) be found incomplete, the User shall notify the Company’s Customer Service Department within thirty (7) days upon original purchase of the Product(s). Should the Product(s) be found damaged,the User shall submit the completed Exchange Application together with the photos of such damaged Product(s) to the Company’s Customer Service Department within thirty (7) days upon original purchase of the Product(s). Otherwise, the Product(s) is/are deemed to be received and accepted by the User in line with the order in question placed under this Agreement.
7. The ownership and risk of loss of, as well as actual damage to, the Products shall be transferred to the User when the Products are delivered to the courier.
8. Exchange of the Product(s)
8.1 The User shall submit the Exchange Application together with the following information/documents to the Company’s Customer Service Department:
(a) The description of the defect of the Product;
(b) Item description, quantity, batch number and size;
(c) Monetary value of the Product exchanged;
(d) Name, address and telephone number of such User;
(e) Date of return; and
(f) Order number and invoice and receipt.
8.2 The Company may require further information and/or documentation in relation to the Exchange Application.
8.3 The Company’s employees will arrange for exchange only after the Exchange Application is received and verified that the defect is caused by the Company, the Company will exchange the Product to the User upon receipt of the returned Product within 60 days from the date of purchase stated in the invoice.
8.4 Shipping charges incurred by the User on the original purchase of the Product(s) will not be refunded, and such User shall bear all shipping charges necessary to return the Product for exchange to Infinitus and necessary for Infinitus’ exchange and shipping of the Product to such User.
8.5 The User shall pay the shortfall and related administrative fees for exchange of the Product(s) and be responsible for other transport cost. For details, please contact Customer Service Department at (852) 2661 1900 or email to ContactUs.HK@infinitus-int.com.
8.6 The Company’s exchange policy does not apply to any returned Product:
(a) if it is opened and/or used;
(b) if its packaging and labeling has been altered and/or damaged.
Any merchandise that is clearly identified at the time of placing an order as non-returnable,discontinued, or as a seasonal item shall not be exchangeable.
8.7 The Company will not accept any partial return or exchange for individual Products. All returns or exchange must correspond to the quantity and items in the invoice and receipt. The Company will only accept return of Products sold on the Infinitus E-Commerce Platform.
8.8 The Company will not entertain Product exchange due to mishandling or improper storage.
8.9 Upon receipt of all the related documents and Product(s) subject to sole discretion of the Company, the User may choose another Product(s) at the same value as or at the higher value than that of the returned Product. For greater clarity, any right to return Product pursuant to the Infinitus Manual (for the E-Commerce Platform) and the terms and conditions in the Independent Infinitus Distributor Application is not extinguished by the Terms.
9. Under no circumstances shall any party owe any liability to the other party for any indirect, special or consequential damages due to the performance or non-performance of this Agreement, or provision, performance or use of any Product(s) sold (disregarding whether such damages are incurred due to breach of contract, breach of warranty or negligent).
10. Disclaimer of Warranties. Products purchased by the User pursuant to this Agreement are sold“as is” and “as available”, and the Company disclaims all other warranties,express or implied, including the warranties of merchant ability and fitness fora particular purpose. The User acknowledges and agrees that he or she has not been induced by any statements or representations of any person with respect to the quality or condition of any Products purchased hereunder and that no such statements or representations have been made.
11. Limitation of Liability. Under no circumstances, including negligence, shall the Company beliable to the User or any other person or entity for any direct, indirect,incidental, special or consequential damages, including personal injury(including death) or property damage of any nature whatsoever, arising out of or relating to this Agreement or the transactions it contemplates, even if the Company has been advised of the possibility of such damages. In no event shall the Company’s liability exceed the price the User paid to it for the specific Products provided by the Company giving rise to the claim or cause of action.
12. The Company shall not be liable for the delay to or failure of performing any obligations hereunder as a result of or caused by natural hazard, fire, flood, accident, riot, war, government intervention, embargo, strike, employment dispute, failure of equipment or any other event which is out of the Company’s control.
13. Failure of the Company to strictly enforce any clause hereunder shall not be deemed as waiver by the Company of any rights or remedies. If any clause herein is held unenforceable by the court of law in Hong Kong, the rest of this Agreement shall remain in full force and effect.
14. Applicable laws:The establishment, effect, performance, termination and dispute of, as well as construction on and amendment to, this Agreement shall be governed by the laws of Hong Kong without regard to principles of conflicts of laws. Should there be any dispute, the courts in Hong Kong shall have the jurisdiction thereon.
15. This Agreement is originally and will be(as the case may be) prepared in English. Any translation of this Agreement in any other language(s) is provided for the purpose of convenience only and is not intended to make any modification to the English version of this Agreement.Should there be any ambiguity, inconsistency or conflict between the English version of this Agreement and the translated version in any other language, the English version shall prevail.
(Updated on 2nd September 2020.)
Copyright© 2020 All rights reserved
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CONFIDENTIALITY AND PRIVACY POLICY
Version for the Infinitus E-Commerce Platform(a.k.a. “InfiniShop”):
This Privacy Policy sets out: (1) the purposes for which Infinitus (Hong Kong) Company Limited and its affiliated companies(hereafter, “Infinitus”, “we” or “us”) collect, use and disclose your personal information; (2) the type of personal information that we collect; (3) how we use and disclose that information; (4) how we obtain your consent to the collection, use and disclosure of that information; (5) how we secure and retain that information; and (6) how you may access your personal information.
(1) Collection of information
Infinitus will collect, use, and disclose personal information obtained from the following groups of persons, in the following manner, and for the following purposes.
Customer Information
The following section sets out Infinitus policies regarding any personal information collected about those who have registered as a member, become an Infinitus Retail Customer, submitted a distributor application, become an Independent Infinitus Distributor, submitted orders to purchase products, and/or purchased products from either or both of Infinitus and Independent Infinitus Distributors (“Customers” or “You”).
Purposes of Collection of Customer Personal Information
Infinitus will collect, use and disclose your personal information only for purposes that it was provided and is reasonable in the circumstances of our relationship, as described in further detail below.
In providing various goods and services to its Customers, Infinitus collects and uses certain personal information obtained from its Customers, including name, address, telephone number, e-mail address,username, credit card information, billing and shipping information, and other like information, for the purpose of processing member registration and fulfilling orders of its Customers, distributor application and related purposes (“Personal Customer Information” as further defined below).
Collection of Personal Customer Information
To become an Infinitus Retail Customer, a person will fill out, complete and agree member registration and its terms and conditions through the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”). To become an Independent Infinitus Distributor, a person will fill out, complete and agree a distributor application and its terms and conditions (“Distributor Agreement”) through the Infinitus E-Commerce Platform or other available means of such application. To purchase Infinitus products, Customers fill out the information required in the purchase order, which you as a Customer will have seen, filled out, and submitted through the Infinitus E-Commerce Platform(a.k.a. “InfiniShop”). Customers may also provide similar information by telephone, fax, e-mail, or over the internet (for example through the Infinitus E-Commerce Platform (a.k.s. “InfiniShop”) and/or through other Infinitus’ designated site(s), website(s) and other channel(s)).
Customer Consent
When a Customer fills out and submits the member registration and purchase orders or distributor application through the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”), such submission through the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”) will indicate that the Customer consents to Infinitus’ collection, use and disclosure of the above Personal Customer Information, for the purposes which we have set out above,unless notified otherwise.
A Customer may withdraw his/her consent at any time, by contacting our Privacy Officer in the manner set out below.
Use of Personal Customer Information
Infinitus will use the Personal Customer Information disclosed in the member registration, distributor application, and the purchase orders to process and complete the Customer’s member registration, distributor application, and purchase orders, including for shipping and billing purposes,and to verify either the purchase or the delivery.
In addition, a Customer’s personal information may be used for the following purposes:
1. Verification /Confirmation of Member Registration, Purchase Orders, Distributor Application,Etc. - We use the information for processing member registration and distributor application, identification and verification and ordering and billing purposes. In addition, you may receive the following communications from Infinitus: Communications related to transactions and account maintenance activities. These communications include without limitation: member registration confirmation, distributor application confirmation surveys,enrollment confirmations, order confirmations; order update notices; order problem notices; and notices regarding material changes to site policies and account management procedures.
2. Customer Satisfaction – The information may be used for Customer satisfaction purposes including, but not limited to, monitoring and ensuring Customer satisfaction, trouble shooting problems, responding to inquiries and resolving disputes.
3. Detection and Prevention of Fraud – The information may be used in order to detect and protect us against error, fraud, or other criminal activity. We may share this information with governmental agencies, companies or other third parties assisting us in fraud prevention or investigation. We may do so when: 1)permitted or required by law; 2) trying to protect against or prevent actual or potential fraud or unauthorized activity; or, 3) investigating fraud that has already taken place.
4. Promotion of Products – The information may be used to provide product information and related services, activities, contests, promotions and projects and providing personalized marketing information.
5. Statistics –The information may be used for statistical purposes to collect and analyze statistical information, and to produce anonymous reports for internal and external research organizations; Failure to provide personal information to us may result in us being unable to fulfill a member registration, a distributor application, an order or request for service, or may delay fulfillment of a member registration, a distributor application, an order or request for service. Customers unwilling to provide requested information may/will further be unable to receive exclusive offers and promotional material and/or enter competitions.
Distributor Information
The following section sets out Infinitus policies regarding any personal information collected from or about Independent Infinitus Distributors (“Distributors”).
Purposes of Collection of Distributor Personal Information
Infinitus will collect, use and disclose your personal information only for the purposes that it was provided and is reasonable in the circumstances of our relationship, as described in further detail below.
In the course of conducting your referral activities as an Independent Infinitus Distributor, Infinitus collects and uses certain personal information obtained from you, including name, contact information, referral and/or Referred Purchases information, information on your Team Members, and other like information, in order to administer your position as an Independent Infinitus Distributor and assist in the fulfillment of Customers’ and Team Members’ orders.
Collection of Distributor Personal Information
To become an Independent Infinitus Distributor, a person will complete and agree a Distributor Agreement through the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”). The information that Infinitus collects in the Distributor Agreement typically includes the person’s name, personal details (e.g., date of birth, gender), identification documents(e.g. identity card), contact information (e.g., address, telephone, email,fax) and financial information (e.g., bank account information).
During the course of conducting your referral activities as an Independent Infinitus Distributor, Infinitus will keep track of an Independent Infinitus Distributor’s purchases and Referred Purchases, and those of his/her Team Members, for the purposes of determining ranking as an Independent Infinitus Distributor and bonus payment and other payments.
Distributor Consent
When an individual completes, agrees and submits the Distributor Agreement through the Infinitus E-Commerce Platform,such submission through the Infinitus E-Commerce Platform (a.k.s. “Infinishop”)will indicate that the individual consents to Infinitus’ collection, use and disclosure of his/her personal information, for the purposes which we have set out above, unless notified otherwise.
An Independent Infinitus Distributor may withdraw his/her consent at any time, by contacting our Privacy Officer in the manner set out below. Please be reminded that if, as an Independent Infinitus Distributor,you withdraw your consent, Infinitus’ ability to maintain a commercial relationship with you may be significantly inhibited.
Use of Distributor Personal Information
If the Distributor Agreement is accepted by Infinitus, Infinitus will use the personal information disclosed solely within the context of our commercial relationship with you, and for the following purposes:
1. Processing Application – The personal information identified above will be used to receive, consider and process the Distributor Agreement.
2. Processing and Shipping Distributor Orders – From time to time orders are submitted by Independent Infinitus Distributors, and goods are shipped to the specified address(es) provided by such Independent Infinitus Distributors. The personal information identified above will be used to facilitate this process.
3. Referral Information Purposes – As Independent Infinitus Distributors conduct referral activities, the personal information outlined above may be further distributed to their referring Independent Infinitus Distributors for a variety of purposes, including general information, training, other motivational/recognition purposes, and team members’ activity.
4. Customer Purchase and Referral Activities – Infinitus, if receiving unsolicited requests for product, may use the personal information outlined above for purposes of making a referral to your possible Customer.
5. Administrative Purposes – From time to time, Infinitus may use personal information relating to Independent Infinitus Distributors for administrative purposes and to troubleshoot problems or resolve disputes.
6. Detection and Prevention of Fraud –Infinitus may use personal information regarding Independent Infinitus Distributors in order to detect and protect Infinitus against error, fraud, or other criminal activity. Infinitus may share this information with governmental agencies, companies or other third parties assisting in fraud prevention or investigation. Infinitus may do so when: 1) permitted or required by law; 2)trying to protect against or prevent actual or potential fraud or unauthorized activity; or, 3) investigating fraud that has already taken place.
Where a Distributor Agreement is not accepted by Infinitus, Infinitus will destroy the Distributor Agreement and will not keep any of the information provided.
Web Information
Collection of Web Information
Infinitus automatically receives certain types of information whenever you visit and/or use the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”). For example, like many websites, Infinitus uses“cookies” to obtain certain types of information when your web browser accesses the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”). Infinitus may log the IP address of the location from where you are visiting the Infinitus E-Commerce Platform. Infinitus may use “user profile” to obtain your viewing preferences on the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”) which allow us to provide better services. The Infinitus E-Commerce Platform (a.k.a.“InfiniShop”) uses cookies for the purposes of providing better services. Each time a user uses the Infinitus E-Commerce Platform (a.k.a. “InfiniShop”), the user will be identified by our cookies which allows us to provide more personalized services. We will provide products and services which better suit Customer needs in accordance with this information. Most browsers automatically accept cookies; however, it is possible to choose not to accept cookies. If cookies are not accepted, access to the Infinitus E-Commerce Platform (a.k.a.“InfiniShop”) may be limited.
(2) Protection of Personal Information
Infinitus protects your personal information in compliance with the Personal Data (Privacy) Ordinance.
Except as provided for in this Policy, Infinitus will never sell, barter, share, or rent Customers’ Personal Information and Distributor’s personal information that it may hold from time to time to any third party without a Customer’s or Independent Infinitus Distributor’s express written consent.
Infinitus shares the personal information of Customers and/or Independent Infinitus Distributors that we collect as follows:
a) Independent Infinitus Distributors. We send the personal information to Independent Infinitus Distributors that work on our behalf to provide certain services (e.g., order processing, after sales,recruitment and sponsoring, etc.). These Independent Infinitus Distributors do not have the right to use the personal information beyond what is necessary to assist us to fulfill your order or perform other business operations. They are contractually obligated to maintain the confidentiality and security of the personal information and are restricted from using such information in any way not expressly authorized by Infinitus.
b) Subcontractors. We send the personal information anonymously to third-party subcontractors and agents that work on our behalf to provide certain services (e.g., order processing). These third parties do not have the right to use the personal information beyond what is necessary to assist us to fulfill your order or perform other business operations. They are contractually obligated to maintain the confidentiality and security of the personal information and are restricted from using such information in any way not expressly authorized by Infinitus.
c) Service Providers. We send the personal information to third party providers of goods and services that you may purchase from time to time on the Infinitus E-Commerce Platform (a.k.a.“InfiniShop”) e.g., ISPs. Like subcontractors, these third parties do not have the right to use the personal information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the personal information and are restricted from using such information in any way not expressly authorized by Infinitus. They are not permitted to forward information to a third party.
d) Related Entities. We provide personal information to our subsidiaries, parent companies, subsidiaries of our parent companies, affiliated companies and other related companies.
e) Credit Card Companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
f) Law Enforcement Investigations. Infinitus may release personal information where its legal representatives consider disclosure necessary to comply with a current judicial proceeding, a court order or legal process served on Infinitus, its subsidiaries, parent companies,subsidiaries of our parent companies and/or affiliated companies or where disclosure is required by law.
g) Internal Investigations: To investigate and prevent any fraudulent activity that may be unlawful or potentially harmful to the integrity of Infinitus, but only to the extent reasonably necessary in the circumstances.
h) Cross-Border Transfer. Your personal data may be transferred to a parent company, subsidiary, subsidiary of a parent company, affiliated company, or another group company affiliated with Infinitus if this is necessary for the implementation of the object of the respective contract and/or for the execution of your orders or for the provision of a service.
i) Business Transitions: Where Infinitus goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, Customers’ personal information will, in most instances, be part of the assets transferred.
(3) Retention of Personal Information
Infinitus may retain your Personal Customer Information, including credit card information, for as long as it is required under tax legislation to keep business records (which may be up to 7 years),and upon the expiry of which all credit card information will be destroyed.
All personal information disclosed in the course of a Distributor’s commercial relationship with Infinitus will be retained by Infinitus until the later of, (1) termination of the Distributor Agreement by either Infinitus or the Independent Infinitus Distributor or, (2)for as long as it is required under tax legislation to keep business records(which may be up to 7 years), and upon the expiry of which all personal information will be destroyed.
(4) Accuracy
Infinitus strives to ensure that all personal information collected and retained is accurate, current and complete as necessary for the purposes for which we collect, use or disclose the information.
As it is important that the information be accurate and up-to-date, Customers and Distributors shall inform Infinitus of any changes to their personal information, as soon as possible.
(5) Access to Personal Information
Customers and Distributors have the right to access to and correct personal information in Infinitus’ possession. Requests to access to and correct personal information should be made to Infinitus viaemail, privacy.officer.ca@infinitus-int.com.
(6) Changes to Privacy Policy
Infinitus reserves the right to amend this policy from time to time and without notice. Infinitus will post any amendments to this Privacy Policy on its homepage, and other places Infinitus deems appropriate.
(7) Contact
If you have any questions with respect to our policies concerning the handling of your personal information, any complaints about how Infinitus has collected, handled or used your personal information or if you wish to request access to or correct your personal information, please contact Infinitus Privacy Officer, as follows:
Please note that you may also withdraw your consent at any time, by contacting our Privacy Officer as set out above.
(8) Interpretation
In addition to those definitions set forth else where in this Privacy Policy, other capitalized terms used in this Privacy Policy shall have the same meanings set forth in the Infinitus Manual (for Infinitus E-Commerce Platform (a.k.a. “InfiniShop”)).
This Privacy Policy is originally prepared in English. Any translation of this Privacy Policy in any other language(s) is provided for the purpose of convenience only and is not intended to make any modification to the English version of this Privacy Policy. Should there be any ambiguity, inconsistency or conflict between the English version of this Privacy Policy and the translated version in any other language, the English version shall prevail.
(Updated on 2nd September 2020.)
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Personal Information Collection Statement
Infinitus (Hong Kong) Company Limited and its affiliated companies (hereafter,“Infinitus”, “we” or “us”) collect your personal information (hereinafter referred to as the “Information”) for the purposes of processing your registration of membership, processing of your orders and purchasing of our products, distributor application and verifying your eligibility,and other transactions in the course of your commercial relationship with us,as outlined in further detail in our Privacy Policy. You must provide the Information as required, otherwise we will not be able to contact you and complete your member registration, purchase orders, distributor application, or other transactions. Without your prior consent, we will not disclose the Information to any other person or organization. You have the right to correct the Information in our possession by contacting our Customer Service Department and/or Privacy Officer via email (ContactUs.HK@infinitus-int.com).
Disclaimer
Notwithstanding that you voluntarily provide us with your personal information and/or documents to support your member registration, purchase orders, distributor application, and other transactions, you are obliged to ensure that all the personal information and documents provided are complete,true, accurate and updated. We are unable and are not obliged to verify and ensure the completeness and accuracy of all the relevant information. If the information you provide is incomplete, false, inaccurate or outdated that fails any of your member registration, purchase orders, distributor application and/or other transactions, or causes any direct or indirect loss, you shall be solely responsible for all the liability therefor. Without the prejudice of our rights under other agreement(s) entered between you and us, if we suffer any direct or indirect loss or are claimed against by a third party as a result thereof,you shall assume the liability therefor and fully indemnify us.
This Personal Information Collection Statement and Disclaimer are originally prepared in English. Any translation of this Personal Information Collection Statement and Disclaimer in any other language(s) is provided for the purpose of convenience only and are not intended to make any modification to the English version of this Personal Information Collection Statement and Disclaimer. Should there be any ambiguity, inconsistency or conflict between the English version of this Personal Information Collection Statement and Disclaimer and the translated version in any other language, the English version shall prevail.
(Updated on 2nd September 2020.)
